Unified customer messaging
WhatsApp, Telegram, and internal chat in one focused workspace.
Engagence centralizes every conversation so teams can respond faster, keep context, and automate
the routine work that slows support down.
Multi-account WhatsApp + Telegram
Agent routing & assignments
Templates, tags, media, voice
Live conversation controls
Real-time messaging, read receipts, media previews, and typing indicators keep teams in sync across
channels.
The Engagence workspace
Purpose-built for fast, consistent replies across WhatsApp, Telegram, internal chat, and Engagence-to-Engagence channels.
Unified inbox
Searchable conversations with multi-account tabs, message history, and media handling in one place.
Agent productivity
Assignments, typing indicators, reply previews, and load-more controls help teams stay organized during rush hours.
Automation & templates
Template messages, tagging, and auto-replies reduce repeat work while keeping responses on-brand.
Multi-account ready out of the box
Real-time sync with read receipts
Media, voice, and document support
See it in action
Switch between light and dark modes, keep context with participant details, and preview media without losing your place in the thread.
Dark workspace
1) Connect channels
Onboard WhatsApp accounts and Telegram bots in minutes—Engagence handles the session health checks.
2) Bring your team
Assign chats, share reply previews, and monitor typing status so nobody doubles up or leaves a customer waiting.
3) Automate & measure
Use templates and auto-replies, then review conversation and agent analytics to keep improving.
WhatsApp setup in seconds
Scan once, stay synced. Engagence keeps your WhatsApp sessions healthy so agents can jump straight into conversations.
QR scan flow
Ready to centralize your conversations?
Open Engagence to start chatting now, or drop us a note and we’ll help you launch with your team.